BACK OFFICE
FRONT OFFICE – CREDIT COLLECTION
NPL MANAGEMENT
FRONT OFFICE – CUSTOMER CARE
BACK OFFICE
The back office exists to finalize the transactions executed by the front office. This can include confirming transactions and settlement instructions with the back office of the other company involved. The back office is also responsible for trade and backlog clearances, record maintenance, services.
Some example of tasks:
Scanning & Indexing – Customer accept; Customer income & expediture; queries; interloper….
Reviews – Correspondence; admission received; 3P reviews….
Mailboxes – Correspondance; Legal mailbox; 3PDM mailbox
Queries & Disputes
Payment registration
FRONT OFFICE
Wide experience in debt collection since 2010 to nowadays in 4 languages: Italian mainly, english, french and german.
Bloom 